Cambervale MotorsFrequently Asked Questions
We believe an informed customer makes the best decisions for their car. Here are honest answers to the practical questions we get asked over the counter every day.
How do you calculate repair quotes and can the price change mid-job?
Our quotes combine fixed manufacturer labour times with exact component pricing. If we encounter a seized bolt or related damage during disassembly, we stop work, photograph the issue, and contact you before spending an extra penny.
What payment methods do you accept upon collecting my vehicle?
We accept cash on vehicle collection and direct bank transfer. Payment is made only when work is fully completed, road-tested, and you have reviewed the itemised invoice.
What does your 30-day service guarantee cover?
If you notice an unusual noise, pedal feel discrepancy, or fluid weep within 30 days of your repair, bring the vehicle back. We inspect it on the ramp immediately and make any necessary adjustments without charging you labour.
What happens if I need to cancel or postpone my booking?
Life happens. Simply telephone or email our workshop by 13:30 on the working day before your scheduled slot. We will gladly move your appointment to another convenient date without cancellation fees.
Still have questions?
We answer all phone calls and website requests within two working hours during garage opening times.